Salesforce Create Buttons and Links option - Custom URL to launch email template

Question

I have an email template that I would like to launch from within the case using a Link/Button. I see the option under Setup->Customize->cases->button and links I even see where I need to place the URL. What I don't see is any documentation on how to build the URL to launch an email template. Any help you be great Select the correct answer from above options

Answer 1

It is possible for you to create a custom button [URL] in the object and add the same in the page layout. You can then go ahead and paste the URL as given below wherein template_id is the ID of the template in the instance. You can customize the URL as per your need: https://na2.salesforce.com/_ui/core/email/author/EmailAuthor?p3_lkid={!Account.Id}&retURL=%2F{!Account.Id}&template_id=00XR0000000DycV